Shipping & Delivery

SHIPPING & DELIVERY POLICY

Last updated August 30, 2024



This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: www.treehousecircular/terms.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

In-Store Pickup

Curbside pickup is available for all items. Pickups are available All pickups must be scheduled with Treehouse Circular at the time of order . Pickup locations will be shown at checkout. Customer must specify date and choice of location of pickup.

Free Shipping

We offer free standard shipping on orders of over 75CHF.

Shipping Fees

We also offer shipping at the following rates:


 Swiss Post Standard Pick-up at specified locations in Geneva
Up to 2 kg
 8.50chf free
Up to 10 kg
 11.50chf free
Up to 50kg
 20.50chf free
oversized (length 100-200cm)
 30.50chf free

If you select a shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and  deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping.

ARE THERE OTHER SHIPPING RESTRICTIONS?

Items larger than allowed by Swiss Post will be pick-up only.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: www.treehousecircular/returns-policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:
  • Email: treehousecircular@gmail.com

2025: Popups, Markets and more

  • March 8: 10-17h

    TOTEM le Moll

    Come join us for a spring pop up! In between enjoying the incredible play area, bouncing on trampolines and climbing at TOTEM le Moll, find pre-loved kids clothes and toys!

    Ave de l'Etang 67

    1219 Vernier

  • Sunday, March 16 10-17h

    TOTEM Meyrin

    More climbing! More popping! Let the kids play while you browse our picks of clothes for spring and eco-friendly toys.

    Rue Emma-Kammacher 5B

    1217 Meyrin

  • Fri, April 4 / Sat April 5

    American International Women's Club

    We'll be joining the amazing women of AIWC for their annual spring re-sale. Come find pre-loved treasures for kids, women and home.

    Route de Chene 11

    1207 Geneva

    4th Floor

  • Saturday, May 3

    Eco-marché de Printemps Nyon

    We'll be at this fantastic marché for eco-friendly local crafts, art, food and fun. Find pre-loved treasures for summer!

    Place Bel-Air

    1260 Nyon

  • Saturday, August 30

    Eco-marché de l'Eté Nyon

    The summer version! Eco-friendly crafts, art and more. Join us to find pre-loved picks for back-to school.

    Place Bel-Air

    1260 Nyon

  • Saturday, September 6

    Alternatiba - Village des Alternatives

    More soon...

Contact us