Shipping & Delivery

SHIPPING & DELIVERY POLICY

Last updated August 30, 2024



This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: www.treehousecircular/terms.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

In-Store Pickup

Curbside pickup is available for all items. Pickups are available All pickups must be scheduled with Treehouse Circular at the time of order . Pickup locations will be shown at checkout. Customer must specify date and choice of location of pickup.

Free Shipping

We offer free standard shipping on orders of over 75CHF.

Shipping Fees

We also offer shipping at the following rates:


 Swiss Post Standard Pick-up at specified locations in Geneva
Up to 2 kg
 8.50chf free
Up to 10 kg
 11.50chf free
Up to 50kg
 20.50chf free
oversized (length 100-200cm)
 30.50chf free

If you select a shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and  deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping.

ARE THERE OTHER SHIPPING RESTRICTIONS?

Items larger than allowed by Swiss Post will be pick-up only.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: www.treehousecircular/returns-policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:
  • Email: treehousecircular@gmail.com